{"id":1483,"date":"2025-12-05T17:42:34","date_gmt":"2025-12-05T16:42:34","guid":{"rendered":"https:\/\/dental11.ch\/terms-and-conditions-general-terms-and-conditions\/"},"modified":"2025-12-16T14:08:23","modified_gmt":"2025-12-16T13:08:23","slug":"terms-and-conditions-general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/dental11.ch\/en\/terms-and-conditions-general-terms-and-conditions\/","title":{"rendered":"Terms and Conditions \u2013 General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1483\" class=\"elementor elementor-1483 elementor-580\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70e54f65 e-flex e-con-boxed e-con e-parent\" data-id=\"70e54f65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f22a27f elementor-widget elementor-widget-text-editor\" data-id=\"3f22a27f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Dental11 \u2013 MDDr.(CZE) Polydefkis Papaioannou<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>1. Scope<\/strong><\/h2>\n\n<p>These General Terms and Conditions (GTC) apply to all dental services, consultations and treatments provided by the Dental11 dental practice.<br>By making an appointment or using a treatment, patients accept these GTC.<br><strong>The version of the GTC valid at the time of treatment applies.<\/strong><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>2. Appointments and Cancellations<\/strong><\/h2>\n\n<p>Treatments take place exclusively by appointment.<br>Appointments must be cancelled at least <strong>24 hours in advance<\/strong>.<br>In the event of no-show or late cancellation, the reserved appointment <strong>may be charged according to the time spent<\/strong>.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>3. Prices and Terms of Payment<\/strong><\/h2>\n\n<p>The prices are based on the dental tariff (DENTOTAR) as well as the type and scope of the respective treatment.<br>Payment is due immediately after treatment or according to the invoice issued.<\/p>\n\n<p>In the event of late payment, reminder fees, default interest and additional collection costs may be incurred.<br>Installment payments can be arranged through our external partner (Zahn\u00e4rztekasse AG); the conditions are determined directly between the patient and Zahn\u00e4rztekasse.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>4. Insurance \/ Accident \/ Health Insurance<\/strong><\/h2>\n\n<p>Clarification of the assumption of costs by insurance companies (accident, basic or supplementary insurance) is the responsibility of the patients.<br>Direct assumption of costs only takes place if this has been confirmed in writing in advance.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>5. Exclusion of Liability<\/strong><\/h2>\n\n<p>We guarantee careful and professional treatment according to the current medical standard, but <strong>cannot guarantee treatment success<\/strong>.<br>No liability is assumed for damages resulting from incomplete information, failure to follow instructions or missed check-up appointments.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>6. Confidentiality<\/strong><\/h2>\n\n<p><strong>All medical data is treated confidentially and is subject to statutory confidentiality.<\/strong><br>Processing takes place in accordance with revDSG and our privacy policy.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>7. Data Protection<\/strong><\/h2>\n\n<p>The processing of personal data takes place in accordance with the Swiss Data Protection Act (revDSG).<br>Details can be found in our <strong>privacy policy<\/strong> on the website.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>8. Invoicing \/ Collection<\/strong><\/h2>\n\n<p>If an invoice is not paid on time, the claim can be handed over to an <strong>external collection agency<\/strong> without further notice.<br>The resulting costs are borne by the defaulting party.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<h2 class=\"wp-block-heading\"><strong>9. Changes to the GTC<\/strong><\/h2>\n\n<p>Dental11 can adjust these GTC at any time.<br><strong>The version of the GTC valid at the time of treatment applies.<\/strong><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><strong>As of: December 2025<\/strong><\/p>\n\n<p> <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dental11 \u2013 MDDr.(CZE) Polydefkis Papaioannou 1. Scope These General Terms and Conditions (GTC) apply to all dental services, consultations and treatments provided by the Dental11 dental practice.By making an appointment or using a treatment, patients accept these GTC.The version of the GTC valid at the time of treatment applies. 2. Appointments and Cancellations Treatments take [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1483","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":0,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages\/1483\/revisions"}],"wp:attachment":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/media?parent=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}