{"id":1471,"date":"2025-12-05T17:44:48","date_gmt":"2025-12-05T16:44:48","guid":{"rendered":"https:\/\/dental11.ch\/privacy-policy\/"},"modified":"2025-12-10T10:46:30","modified_gmt":"2025-12-10T09:46:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dental11.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>1. General Information<\/strong><\/h1>\n\n<p>We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP).<br \/>This privacy policy provides information on the nature, purpose, and scope of data processing within the framework of our practice and website services.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>2. Responsible Party<\/strong><\/h2>\n\n<p>Dental11 \u2013 MDDr. Polydefkis Papaioannou<br \/>Waffenplatzstrasse 11, 8002 Zurich<br \/>Phone: 044 441 55 41<br \/>Email: <a>info@dental11.ch<\/a> <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>3. Categories of Personal Data<\/strong><\/h2>\n\n<p>We process the following data in particular:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Master data:<\/strong> Name, address, contact details<\/li>\n\n\n\n<li><strong>Health data:<\/strong> Anamnesis, findings, X-rays, treatment documentation<\/li>\n\n\n\n<li><strong>Insurance and billing data<\/strong><\/li>\n\n\n\n<li><strong>Data from online appointment bookings<\/strong> (ZaWin)<\/li>\n\n\n\n<li><strong>Technical data:<\/strong> IP address, browser information, log files, cookies<\/li>\n<\/ul>\n\n<p><strong>Health data is subject to medical confidentiality and is processed with special protection.<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>4. Purposes of Data Processing<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Performing dental treatments<\/li>\n\n\n\n<li>Patient administration and statutory documentation obligation<\/li>\n\n\n\n<li>Invoicing &amp; processing with insurance companies<\/li>\n\n\n\n<li>Online appointment booking &amp; contact requests<\/li>\n\n\n\n<li>Improvement of the website (usability, security, statistics)<\/li>\n\n\n\n<li>Compliance with legal requirements<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>5. Disclosure of Data<\/strong><\/h2>\n\n<p>Data is only disclosed if necessary and legally permissible:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Insurance companies (accident\/basic\/supplementary insurance)<\/li>\n\n\n\n<li>Dental laboratories<\/li>\n\n\n\n<li>Practice software providers such as ZaWin<\/li>\n\n\n\n<li>External IT or hosting partners<\/li>\n\n\n\n<li>Authorities in the event of a legal obligation<\/li>\n<\/ul>\n\n<p>There is <strong>no disclosure for advertising purposes<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>6. Transfer to Third Countries (especially USA)<\/strong><\/h2>\n\n<p>When using certain services \u2013 especially <strong>Google Analytics, Google Tag Manager, Google Maps<\/strong> or other Google services \u2013 data may be transferred <strong>to countries outside Switzerland<\/strong>, especially <strong>to the USA<\/strong>.<\/p>\n\n<p>We ensure that <strong>suitable guarantees<\/strong> are in place for this (e.g. standard contractual clauses) or that the transfer is based <strong>on explicit consent<\/strong>, if this is required.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>7. Storage Period<\/strong><\/h2>\n\n<p>Health data is kept for at least <strong>10 years<\/strong> (statutory minimum period).<br \/>Other data will be deleted as soon as it is no longer required for the respective purpose.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>8. Data Security<\/strong><\/h2>\n\n<p>We protect personal data by means of:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>encrypted data transmission (SSL)<\/li>\n\n\n\n<li>access restrictions<\/li>\n\n\n\n<li>regular security updates<\/li>\n\n\n\n<li>organizational protective measures<\/li>\n<\/ul>\n\n<p>Despite taking great care, absolute security cannot be guaranteed.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>9. Third-Party Providers &amp; Tools<\/strong><\/h2>\n\n<p>We use the following services:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Analytics<\/strong><\/li>\n\n\n\n<li><strong>Google Tag Manager<\/strong><\/li>\n\n\n\n<li><strong>Google Maps<\/strong><\/li>\n\n\n\n<li><strong>Google Search Console<\/strong><\/li>\n\n\n\n<li><strong>ZaWin Online Appointment Booking System<\/strong><\/li>\n<\/ul>\n\n<p>These services may process technical usage data.<br \/>A data transfer to third countries is possible (see section 6).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>10. <a href=\"https:\/\/dental11.ch\/dental11\/cookie-richtlinie\/\" data-type=\"page\" data-id=\"584\">Cookies<\/a><\/strong><\/h2>\n\n<p>We use:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>necessary cookies (functional &amp; security purposes)<\/li>\n\n\n\n<li>analysis cookies (only with consent via the cookie banner)<\/li>\n<\/ul>\n\n<p>Cookie settings can be adjusted at any time.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>11. Rights of Data Subjects<\/strong><\/h2>\n\n<p>According to DSG\/LPD, you have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Information<\/li>\n\n\n\n<li>Correction<\/li>\n\n\n\n<li>Deletion (as far as legally possible)<\/li>\n\n\n\n<li>Restriction of processing<\/li>\n\n\n\n<li>Revocation of consent<\/li>\n\n\n\n<li>Data release<\/li>\n<\/ul>\n\n<p>Please direct inquiries to <strong><a>info@dental11.ch<\/a><\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n<h2 class=\"wp-block-heading\"><strong>12. Changes to the Privacy Policy<\/strong><\/h2>\n\n<p>We can adjust this privacy policy at any time.<br \/>The current version on this website applies.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. General Information We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP).This privacy policy provides information on the nature, purpose, and scope of data processing within the framework of our practice and website services. 2. Responsible Party Dental11 \u2013 MDDr. Polydefkis PapaioannouWaffenplatzstrasse 11, 8002 ZurichPhone: 044 441 55 41Email: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1471","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages\/1471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/comments?post=1471"}],"version-history":[{"count":0,"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/pages\/1471\/revisions"}],"wp:attachment":[{"href":"https:\/\/dental11.ch\/en\/wp-json\/wp\/v2\/media?parent=1471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}